Site content: The personal touch

Computers can seem very impersonal at times so it is important to do everything possible to make your website seem more friendly and approachable.

Site content: Effective web site copy

One of the visitors to boagworld.com recently wrote to me asking for some feedback on his organisations web site. One of the things I commented on was the copy found on the site. Not only was it too long but much of it was hard to read. I therefore thought it would be a good idea to post an article on the subject.

Site content: Dealing with jargon

Anybody that has worked with me for any time will know how I hate with a passion the use of jargon on a web site. How then do you deal with those pesky acronyms and meaningless product names when there is no other way around them?