Latest in Short Audio Tips
Better UX: Encouraging content collaboration through user stories
Many web projects begin with a long list of requirements submitted by various stakeholders across the organisation. However, these ‘wishlists’ are often divorced from the needs of the user.
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Content Strategy: Why so obsessed with personalisation?
Many website owners seem obsessed with the idea of personalisation. But is this obsession justified? Do the majority of websites actually require personalisation features and are they desirable?
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Better UX: Prioritising your calls to action
Paul would you mind sharing your thoughts on the practice of using ‘subscribe’ popups for initial user visits for eComm sites?
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Short Audio Tips : Crafting the client experience
Are you ensuring your clients have an enjoyable, engaging and satisfying experience when they work with you?
Design : Who do you think you are?
You may have the ultimate picture of who your users are, but can you say the same thing about your organisation?
Digital Strategy : Add some positivity to your web strategy
Do you work within a large organisation? Are frustrated when you try to improve their web strategy? Remember that you are not alone and whatever you do, don’t lose your positivity. Anything is possible.
Digital Strategy : Collaboration is the secret to change
If you want to make real change to your clients website, you need to move from being an implementor to an advisor.
Digital Strategy : Beyond designing and building websites
A successful website is about a lot more than web design. But who is helping clients deal with these bigger issues?
Digital Strategy : Stop wasting money and time on a Sharepoint intranet
There is no point of spending money on an Intranet platform such as Sharepoint if you are not also going to invest in managing the content and creating a strong user experience.
Question & Answers : Jack of all trades or specialist?
Should designers be more multidisciplinary? I.e know UI, layout, graphics, copy, HTML etc??
Design : Attention to detail comes at a cost
Adding details to your design may increase customer satisfaction and engagement, but they can often be hard to justify financially.
Design : Why does your intranet suck?
Why are companies quite happy to invest in the design of their websites, but think the intranet is unimportant? Is an intranet really less important?
Digital Strategy : Tackling consumer criticism on social networks
What is the best way of dealing with negative feedback online? The answer is rarely to ignore the problem and hope it goes away!