Latest in Better UX
Better UX: How to achieve the impossible with your web presence
Large organisations make building and running user centric websites nearly impossible. How then has GOV.UK turned out to be such an amazing exception to the rule and what can we learn from it?
Better UX: Designing for mega-sites
How do you design navigation for a site ten or more levels deep, made up of many thousands of web pages and organised into multiple sub-sites? This is the challenge of designing for mega-sites.
Better UX: Logic isn’t enough. Design for the way users think
As web designers we endeavour to design logical interfaces that make sense at a glance. However, users are not always logical.
Better UX : Keeping your home page clean
In the fight for real estate, usability and design aesthetics are often the first causalities.
Better UX : How to stop choice paralysis damaging your sales
Could you be losing sales because users cannot make a decision? The chances are the answer is yes. Fortunately there is something you can do about it.
Better UX : Common mistakes of site structure
Getting a sites’ structure right is hugely important and avoiding common mistakes is a good starting point to achieving that.
Better UX : Handling error pages
No matter how well built your website is there is no avoiding the fact that sometimes the page a user is looking for just can’t be found. What matters is how you handle the problem when it occurs.
Better UX : Three secrets to simplicity
Many website owners damage their sites by continually adding features and content when they should be simplifying. In this post I reveal why that happens and how to simplify your website.
Better UX : Lessons to learn from the rollout of mailbox app
This week saw the launch of the much hyped Mailbox app for iOS. Unfortunately, this launch did not go as smoothly as planned and the backlash raises some interesting questions.
Better UX : Poor online customer support highlights bigger issues
We have all experienced poor online customer support at some point in the past. But despite its prevalence this is not an easy problem to fix.
Better UX : Dealing with SPAM
My contact form receives a lot of unwanted email. Which method do you recommend using to keep bots and spammers away?
Better UX : Don’t use social media sharing buttons
Social media sharing buttons are quite ugly. How do you stop them ruining a design if they’re requested by a client?
Better UX : Does the fold matter?
A lot of emphasis is put on having important website information above the “fold”. Do you think this really matters?