Latest in Better UX
Good user interface design is about attention to detail. Get those details wrong and you risk frustrating the user. Take the simple example of showing an email address on your website.
Many web designers are using testing to ascertain the effectiveness of their designs, but is this hampering innovation?
The ability to empathise is recognised as a crucial soft skill that web designers, writers and managers require. However, empathy needs more than an intellectual understanding.
How do you design navigation for a site ten or more levels deep, made up of many thousands of web pages and organised into multiple sub-sites? This is the challenge of designing for mega-sites.
As web designers we endeavour to design logical interfaces that make sense at a glance. However, users are not always logical.
In the fight for real estate, usability and design aesthetics are often the first causalities.
Could you be losing sales because users cannot make a decision? The chances are the answer is yes. Fortunately there is something you can do about it.
Getting a sites’ structure right is hugely important and avoiding common mistakes is a good starting point to achieving that.
No matter how well built your website is there is no avoiding the fact that sometimes the page a user is looking for just can’t be found. What matters is how you handle the problem when it occurs.
Many website owners damage their sites by continually adding features and content when they should be simplifying. In this post I reveal why that happens and how to simplify your website.
This week saw the launch of the much hyped Mailbox app for iOS. Unfortunately, this launch did not go as smoothly as planned and the backlash raises some interesting questions.
We have all experienced poor online customer support at some point in the past. But despite its prevalence this is not an easy problem to fix.
My contact form receives a lot of unwanted email. Which method do you recommend using to keep bots and spammers away?