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Better UX archive

A successful website has to be about more than pretty design or even fulfilling business objectives. A successful website has to meet the needs of users. Customer service and usability lies at the heart of differentiating yourself from the competition. However, a great user experience doesn’t just meet user needs, it also nudges them in the right direction to ensure an outcome that benefits both the user and your business.

Latest in Better UX

Better UX : Handling error pages

No matter how well built your website is there is no avoiding the fact that sometimes the page a user is looking for just can’t be found. What matters is how you handle the problem when it occurs.

Better UX : Three secrets to simplicity

Many website owners damage their sites by continually adding features and content when they should be simplifying. In this post I reveal why that happens and how to simplify your website.

Better UX : Dealing with SPAM

My contact form receives a lot of unwanted email. Which method do you recommend using to keep bots and spammers away?

Better UX : Does the fold matter?

A lot of emphasis is put on having important website information above the “fold”. Do you think this really matters?

Better UX : Give your users some positive feedback

I am currently in the process of writing a post for Smashing Magazine about the importance of providing users with positive feedback. I won’t pre-empt the article here, but I did want to share …

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