Latest in Better UX
We all know that calls to action are a crucial component of any website. But knowing when to make those calls and when to remain silent is just as important.
If you have a reasonably big website there could be literally hundreds of tasks a user might be trying to complete. In such scenarios it is unwise to try and accommodate them all.
Good user interface design is about attention to detail. Get those details wrong and you risk frustrating the user. Take the simple example of showing an email address on your website.
We have all experienced poor online customer support at some point in the past. But despite its prevalence this is not an easy problem to fix.
My contact form receives a lot of unwanted email. Which method do you recommend using to keep bots and spammers away?
Social media sharing buttons are quite ugly. How do you stop them ruining a design if they’re requested by a client?
A lot of emphasis is put on having important website information above the “fold”. Do you think this really matters?
I am currently in the process of writing a post for Smashing Magazine about the importance of providing users with positive feedback. I won’t pre-empt the article here, but I did want to share …
Do the number of clicks a user has to make on your site still matter in the age of broadband?
One of the most important rules of mobile web app development is that you shouldn't give the user an inferior experience. Wherever possible they should have the same functionality as on a desktop. Whe…
I wanted to share with you a quick review of a new web application called Workfu. Workfu provides a ‘smart profile’ for your professional life. Think of it as a simplified (and in my opinion be…
Personas are a great way to help visualise the people you are designing for. However, sometimes the traditional approach can be a bit overwhelming. Fortunately there is an alternative.
Are you caring about your web forms? I came across this great article on Smashing Magazine from last November talking about web forms. The post is stuffed with great advice, but the following leapt o…