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A podcast for those who design, develop and run websites.

Boagworld is the blog of web strategist Paul Boag who lives in the heart of rural Dorset (hence the cows). He produces a weekly podcast with UX consultant Marcus Lillington on building and running websites. They also run the web design agency Headscape.

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The 10 harsh truths about Institutional Websites

Posted in News on: Friday, August 28, 2009 by Paul Boag

This year I spoke for the first time at CASE. The subject was ‘The 10 harsh truths about Institututional Websites’

For those that don’t know CASE is “Europe’s biggest gathering of Alumni Relations, Communications, Fundraising and Marketing educational professionals.”

I am heavily involved in the community with a significant number of Headscape’s clients being from HE. We even run our own Higher Education workshops. However although I have spoken at IWMW several times this was the first time I have spoken at CASE. Despite a rocky start it turned out to be a lot of fun.

Below is a description of my talk and a I recorded. Hopefully you will find it useful.

Every organisation makes mistakes running their website; the nature of those mistakes varies, however, depending on the size and type of organisation. Institutional websites are often large unwieldy creatures plagued by bureaucracy. In this talk Paul will share some of the surrounding these websites and suggests ways to tame the beast!

I would love to hear your thoughts on my talk – Do you have questions or can you think of other harsh truths? Post them in the comments below and lets discuss how to overcome them!

What did you think about this post?

5 Comments

Comments are for the discussion of this post. If you have other questions / comments then post them to the forum or send me an email

  • Drew says:

    I’m going to quit blogging about Higher Ed web development. ..and just forward my collegewebguy.com url to this video.

  • Seamus says:

    Just yesterday, I was considering writing very much the same thing. Kudos.

  • Rob says:

    That was one of the best presentations I’ve seen for ages. Although I’m well aware of all the points you raised I’m tempted to show it to some of my customers who manage their own sites!

  • Jason says:

    Excellent presentation. Even though I don’t work for an institution of higher education, I am a ‘webmaster’ for what’s called a “regional educational agency” and we’re in the early stages of a redesign. Plenty of these points will come in handy as we go through the planning stages. Thanks for posting this online.

  • Matt Oakes says:

    Very good presentation. I’m starting university this year and most of the websites I’ve been on for Uni’s really suck. They have far too many sections and the content is sometimes duplicated. For example the University of Manchester website has 3 accommodation sub-sites which each provide different information. The undergraduate one, the postgraduate one and the overall one which has all the above information as well as all other stuff. It’s a crazy setup and so confusing when you get to the website for the first time.

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Additional Information

Produced by Headscape

Boagworld is produced by the web design agency Headscape founded by Marcus, Paul and Chris Scott. Headscape also has a number of other talented guys who blog. Check them out.

  • Craig Rowe is one of our amazing developers and writes some superb posts on everything from .net to AIR apps.

  • Ed Merritt is a Headscape designer who's blog contains examples of his work and a number of free Wordpress themes.

  • Dave McDermid is a Headscape developer who has an excellent blog. He blogs on everything from AJAX to security.

  • Rob Borley is one of our project managers and blogs regularly on client and project management issues.

  • Leigh Howells is our multimedia design guru (whatever one of those is). He blogs on a mixture of design and music.

Paul elsewhere

Paul just can't shut up. He publishes regular audioboos, has a personal blog and is addicted to twitter. He also writes and speaks regularly. Check out the most recent below: