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Boagworld is the blog of web strategist Paul Boag who lives in the heart of rural Dorset (hence the cows). He produces a weekly podcast with UX consultant Marcus Lillington on building and running websites. They also run the web design agency Headscape.

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Educating clients to say yes

Posted in News on: Wednesday, November 12, 2008 by Paul Boag

The guys at Carsonified have published my talk at FoWD New York (Educating clients to say Yes)

What did you think about this post?

9 Comments

Comments are for the discussion of this post. If you have other questions / comments then post them to the forum or send me an email

  • tom says:
    12/11/2008 at 6:06 pm

    nice talk Paul, I’ve heard you brush over this topic in the podcast before, so it’s really nice to hear it discussed a lot more comprehensively.

    Reply
  • Arnór Heiðar says:
    12/11/2008 at 10:19 pm

    Wow Paul, GREAT lecture… I wish you were speaking at IceWeb 2008… Most of what you talked about is exactly what we’ve come to learn through the years, but you touched on some very interesting points…
    love the podcast btw

    Reply
  • Jan says:
    13/11/2008 at 8:23 am

    Very good talk, Paul. Thanx. And a very good podcast, too. Nice topics.
    Cheers from Berlin,
    Jan
    –
    IA Television
    http://iatelevision.blogspot.com/

    Reply
  • Sean Johnson says:
    13/11/2008 at 9:30 am

    It’s a shame you can’t see the slides :( (copyright issues??)

    Reply
  • Paul Boag says:
    13/11/2008 at 12:32 pm

    @Sean… no copyright issue. Just the way they filmed it. Here are the slides if you want them:
    http://www.slideshare.net/boagworld/educating-clients-to-say-yes-presentation/

    Reply
  • sacha says:
    14/11/2008 at 2:31 pm

    That was an excellent talk. it has a lot of really excellent advice for a problem that most people rarely acknowledge. I know what I am doing wrong with clients…

    Reply
  • Aaron Irizarry says:
    14/11/2008 at 5:28 pm

    Thank you so much… I work in house, and independently and this presentation has really helped me in my business relationships.
    Thank you for your contributions
    ~Aaron I

    Reply
  • Paul says:
    14/11/2008 at 11:09 pm

    I always try and ask for the ‘average customer’ so I can get an idea of demographics e.g agegroup.
    But so often a Client’s design is solely based around their own personal opinion, and they don’t consider the User’s needs.

    Reply
  • Sez says:
    18/11/2008 at 7:54 am

    Excellent session Paul!
    Some of this is what I’m always trying to remind myself to do, rather than get frustrated, so it’s a great reminder at a timely moment for us Project Managers.
    However, I also got some great new ideas and tips that I am keen to try with our existing clients when we seem to be going nowhere.
    Thanks again!

    Reply

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Additional Information

Produced by Headscape

Boagworld is produced by the web design agency Headscape founded by Marcus, Paul and Chris Scott. Headscape also has a number of other talented guys who blog. Check them out.

  • Craig Rowe is one of our amazing developers and writes some superb posts on everything from .net to AIR apps.

  • Ed Merritt is a Headscape designer who's blog contains examples of his work and a number of free Wordpress themes.

  • Dave McDermid is a Headscape developer who has an excellent blog. He blogs on everything from AJAX to security.

  • Rob Borley is one of our project managers and blogs regularly on client and project management issues.

  • Leigh Howells is our multimedia design guru (whatever one of those is). He blogs on a mixture of design and music.

Paul elsewhere

Paul just can't shut up. He publishes regular audioboos, has a personal blog and is addicted to twitter. He also writes and speaks regularly. Check out the most recent below: