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201. Are clients stupid?

Posted in Podcast on: Friday, February 26, 2010 by Paul Boag

This week on Boagworld: We review the freelancing book Noded, discover a new web tool called ‘Support Details’ and Paul tells us all a story.

Podcast: Play in new window | Download (Duration: 51:14 — 35.3MB)

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This week in web design

This week: Why speculative work sucks, progressive enhancement explained, how to be different and should designers be able to code?

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Feature: Is ‘John the client’ stupid or are you failing him?

Meet John the client. John runs a reasonably large website. He is a marketeer who considers himself smart, articulate and professional. That said, he doesn’t know much about web design and so needs your help.

Read this week’s feature

Reviews: Noded and Support Details

This week we have two reviews for the price of one. First we review the freelancing book ‘Noded’ and then take a look at a useful web application called ‘Support Details’.

Read this week’s reviews

What did you think about this post?

2 Comments

Comments are for the discussion of this post. If you have other questions / comments then post them to the forum or send me an email

Sebastian Green says:

26/02/2010 at 9:32 am

It’s not coming up in iTunes yet?

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Joe Kruessel says:

03/03/2010 at 2:18 pm

Great podcast guys! Dealing with difficult clients is an everyday task like breathing or walking. But just like those everyday tasks, some of us do them well, and some still haven’t learned to do both at the same time. We as designers are tasked with helping clients communicate. If we fail to realize that from the beginning, then we will fail to help our clients achieve this goal.

You talked about making assumptions about clients. Here is the one bit of advice I have is from what my grandmother taught me… never assume. It only makes an ass out of u and me.

Thanks guys and keep ‘em coming!!

Joe

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Additional Information

Worth reading

Here are some recommended reading for those who want more. You can subscribe to these links via Twitter. If you have a suggestion for a link email Paul Stanton.

Produced by Headscape

Boagworld is produced by the web design agency Headscape founded by Marcus, Paul and Chris Scott. Headscape also has a number of other talented guys who blog. Check them out.

Craig Rowe is one of our amazing developers and writes some superb posts on everything from .net to AIR apps.
Ed Merritt is a Headscape designer who's blog contains examples of his work and a number of free Wordpress themes.
Dave McDermid is a Headscape developer who has an excellent blog. He blogs on everything from AJAX to security.
Rob Borley is one of our project managers and blogs regularly on client and project management issues.
Leigh Howells is our multimedia design guru (whatever one of those is). He blogs on a mixture of design and music.

Paul elsewhere

Paul just can't shut up. He publishes regular audioboos, speaks regularly and is addicted to twitter. He also has a personal blog where he shares random thoughts, inspirational articles and stuff he thinks is cool. See the latest below: