The problem is that people can’t help but criticise. They love to spot the fact that a site doesn’t work on some obscure browser under a defunct operating system like Safari for the mac ;).
Anyway the site that we have just launched is an upgrade to a pretty standard ecommerce site which I worked on a few years back. You can view it at:
Despite the somewhat provincial name, Wiltshire Farm Foods is a massive organisation and their website is a significant revenue generator. Basically they sell ready meals to an elderly audience, who don’t have the time or inclination to slave over a hot stove.
I know what you’re thinking. Not the most exciting site ever created. However, it has actually been quite a challenging site to work on. The age and relative lack of web experience, of the target audience meant that a lot of time and thought had to go into the user interface.
I won’t bore you with a long post outlining all the design decisions made and why those approaches were taken. Instead I will let you have a poke around for yourself and draw your own conclusions.
Things to look out for include:
- Nice interface scaling when you increase the font size
- Lots of friendly cross selling adverts to increase the value of each sale
- A simple, clean and large interface, ideal for this audience
- Slick AJAX functionality when items are added to your basket including clear indications to the user that something has happened.
- Fixed position (impossible to miss) shopping basket tethered to the bottom of every screen
Of course there are a lot of things I don’t like about the site (such as the need to enter a postcode before you can see the price). However, some things are beyond a web designers ability to control.
That said, all in all, it’s come out pretty well.