Client Centric Web Design Archives | Boagworld - Web & Digital Advice

Web & Digital Advice

Digital and web advice from Headscape and the addled brain of Paul Boag... tell me more

Happier clients,
better websites,
improved job satisfaction

Other than Internet Explorer, what is the most challenging part of your job? Did you answer clients? If so this ebook and podcast are for you. Discover how to keep your clients happy, maintain your own sanity and produce the most effective websites you have ever built.

Buy the ebook for only £6.75 or listen to the podcast

ebook includes Kindle, ePub and PDF formats

Be treated as an expert

By listening to this season of the podcast and reading the associated ebook, you will discover that mutual respect between yourself and the client is key to success. We will explain how to change your attitude towards clients and encourage them to see you as an expert.

Learn how education can save you time and money

Working with clients should be an education for both yourself and the client. You will discover why understanding the client's business and teaching them about web design best practice will mean projects stay on time and within budget.

Improve how you communicate with clients

Client centric web design is about good communication. We explain why communication is a vital part of working with clients and how to improve your communication skills.

Master working together with clients

Many web designers exclude the client from the web design process by limiting iterations and opportunities for comment. Client centric web design takes the opposite approach by giving the client a sense of ownership over their site, so ensuring the sign off process goes smoothly.

Get feedback that helps rather than hinders

When a client tells you to change the colour or move an element, it does nothing to help. What if you could get feedback that provided real, valuable insights, that helped improve the site? We show you how to do this as well as how to handle unhelpful feedback.

Available shows

Podcast (S3): Managing feedback

Client centric design encourages clients to comment on the web design process. But how do you keep the client focused and encouraging the right type of feedback?


Podcast (S3): Dealing with design

Design is the subject most likely to undermine the client / designer relationship. This post focuses on how to get client and designer working together effectively over design, rather than it descending into a power struggle.


Podcast (S3): A business embedded approach

A big part of client centric web design is being focused on business drivers and objectives. In this post we look at how to increase your knowledge of the clients business.


Podcast (S3): Nurturing a communicative relationship

Too many client relationships are like something from a bad romantic comedy. In this post we look at how working with clients is much like dating. Marcus and Paul are the love doctors laying down principles for the perfect relationship.


Podcast (S3): A partnership of experts

For the client/designer relationship to work both parties need to respect the other. In this post we explore how to move the clients perception of you as a pixel pusher to that of an expert.


Podcast (S3): Introducing Client Centric Design

In the first episode of season 3 we introduce client centric design. This methodology addresses the negative attitude that exists towards client work and has the potential to transform your business.


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