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Boagworld is the blog of web strategist Paul Boag who lives in the heart of rural Dorset (hence the cows). He produces a weekly podcast with UX consultant Marcus Lillington on building and running websites. They also run the web design agency Headscape.

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Round up of web copy posts

Posted in Site content on: Friday, May 29, 2009 by Paul Boag

Our copy is probably the most important aspect of our websites and yet we give it nowhere near the prominence we do design. That has to change.

I have found myself increasingly frustrated by the lack of attention gets on the web. As a result, it is a subject I find myself constantly returning to. In fact by looking back through this sites archive I can see it is a subject I have written about regularly almost since day one.

I have continually tried to encourage others to take their more seriously and tried to provide basic advice about writing for the web.

I therefore it was about time I brought the best of my posts on the subject into one easy to access place. I hope you find it useful…

Effective website copy

This post is essentially a list of copywriting tips. Advice includes; avoiding jargon, keeping it short, avoid marketing talk and much more.

Managing site content

This posts asks; is a CMS really the answer to all our site management woes and why are so many organisations unhappy with the way they manage ?

Advice for CMS users

A more detailed breakdown of best practice when writing for the web. This post is an ideal guide for those who have to use content management systems regularly and contains advice not just on copywriting but accessibility too.

How much to blog?

This addresses some of the questions surrounding blogging. Questions such as, is it regularity or frequency that matters and is quality or quantity more important?

The 4 essential web writing tips

This guest post provides a professional copywriters perspective on the subject. The four tips include; write specifically for the web, break it up, make it about the reader and relax.

Copy with personality

Dovetailing nicely with my recent article about site personas this post showcases three excellent examples of copy stuffed with personality.

Your feedback?

But what about you? What are your thoughts on the state of website copy? Do you pay for a professional copywriter and if not why? Do you find website owners unwilling to invest in this area? Finally, are there some great articles that should be included in this list?

Share your thoughts in the comments.

For even more posts check out the site content section of this website.

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What did you think about this post?

4 Comments

Comments are for the discussion of this post. If you have other questions / comments then post them to the forum or send me an email

  • Efrain Lugo says:

    You should take your copy seriously.

    “I have continually tried to encourage others to take their copy more seriously and tried to provide basic advice about writing f0r the web.”

    Instead of f0r it should be for!!!

    Thanks for the great post don’t mind what I wrote above. Just playing!

    - Efrain

  • funkygorilla says:

    It’s good to see this type of article, but it barely scratches the surface of web copy. Scanability etc are a must, and clients should be educated so that they become aware that they cannot just use the copy from a brochure. It has to be written specifically for the web.

    I have to say that I would also avoid many marketing types (I am one of those I’ afraid), most have no concept of why the web is different to traditional brochure copy. This is changing, but very slowly.

    It is worth reading some of Jakob Nielsen’s post on copy, as things like front loading keywords are useful. They help both scannability and search engines correctly characterise the information. For example this article might have been titled “Web Copy – a roundup of recent posts”. The critical information is therefore in the eye path of the reader rather than them having to read the whole title, which many of them will not.

    BBC news is also a great example of how to write a good headlines. Their few words manage to convey all the necessary information into a short space that conveys what the person will read in an article.

    If you are wondering why this is important, remember the story of the $30M button. That was essentially a copy change. Even a well designed site you can often double or more click through rates by optimising the copy. That makes a huge difference to a companies bottom line and that is really hard to ignore.

    btw – Still love this podcast! I have been listening since episode 1 and have learned a lot from it. Can’t believe you are passed episode 150 and I am still listening. Well done!

  • I also wrote a (deliberately) brief post on writing for the web on my blog: http://petewilliams.info/blog/2009/02/the-less-you-say-the-more-we-listen/

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Additional Information

Produced by Headscape

Boagworld is produced by the web design agency Headscape founded by Marcus, Paul and Chris Scott. Headscape also has a number of other talented guys who blog. Check them out.

  • Craig Rowe is one of our amazing developers and writes some superb posts on everything from .net to AIR apps.

  • Ed Merritt is a Headscape designer who's blog contains examples of his work and a number of free Wordpress themes.

  • Dave McDermid is a Headscape developer who has an excellent blog. He blogs on everything from AJAX to security.

  • Rob Borley is one of our project managers and blogs regularly on client and project management issues.

  • Leigh Howells is our multimedia design guru (whatever one of those is). He blogs on a mixture of design and music.

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