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Boagworld is the blog of web strategist Paul Boag who lives in the heart of rural Dorset (hence the cows). He produces a weekly podcast with UX consultant Marcus Lillington on building and running websites. They also run the web design agency Headscape.

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Educating clients to say yes

Posted in Talks on: Thursday, November 12, 2009 by Paul Boag

The guys at Carsonified have published my talk at FoWD New York (Educating clients to say Yes)

9 Comments

Comments are for the discussion of this post. If you have other questions / comments then post them to the forum or send me an email

  • tom says:

    nice talk Paul, I’ve heard you brush over this topic in the podcast before, so it’s really nice to hear it discussed a lot more comprehensively.

  • Wow Paul, GREAT lecture… I wish you were speaking at IceWeb 2008… Most of what you talked about is exactly what we’ve come to learn through the years, but you touched on some very interesting points…
    love the podcast btw

  • Jan says:

    Very good talk, Paul. Thanx. And a very good podcast, too. Nice topics.
    Cheers from Berlin,
    Jan

    IA Television
    http://iatelevision.blogspot.com/

  • Sean Johnson says:

    It’s a shame you can’t see the slides :( (copyright issues??)

  • Paul Boag says:

    @Sean… no copyright issue. Just the way they filmed it. Here are the slides if you want them:
    http://www.slideshare.net/boagworld/educating-clients-to-say-yes-presentation/

  • sacha says:

    That was an excellent talk. it has a lot of really excellent advice for a problem that most people rarely acknowledge. I know what I am doing wrong with clients…

  • Thank you so much… I work in house, and independently and this presentation has really helped me in my business relationships.
    Thank you for your contributions
    ~Aaron I

  • Paul says:

    I always try and ask for the ‘average customer’ so I can get an idea of demographics e.g agegroup.
    But so often a Client’s design is solely based around their own personal opinion, and they don’t consider the User’s needs.

  • Sez says:

    Excellent session Paul!
    Some of this is what I’m always trying to remind myself to do, rather than get frustrated, so it’s a great reminder at a timely moment for us Project Managers.
    However, I also got some great new ideas and tips that I am keen to try with our existing clients when we seem to be going nowhere.
    Thanks again!

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Additional Information

Produced by Headscape

Boagworld is produced by the web design agency Headscape founded by Marcus, Paul and Chris Scott. Headscape also has a number of other talented guys who blog. Check them out.

  • Craig Rowe is one of our amazing developers and writes some superb posts on everything from .net to AIR apps.

  • Ed Merritt is a Headscape designer who's blog contains examples of his work and a number of free Wordpress themes.

  • Dave McDermid is a Headscape developer who has an excellent blog. He blogs on everything from AJAX to security.

  • Rob Borley is one of our project managers and blogs regularly on client and project management issues.

  • Leigh Howells is our multimedia design guru (whatever one of those is). He blogs on a mixture of design and music.

You can now download my video presentation of 40 better ways to work with clients for only £9.25.