We all complain that we don’t have time. But is that true and if it is can we prove it to management?
No sector is safe from the disruption brought by the digital revolution. In a talk given at the British Legal Technology Forum, I use the legal sector as an example of the sweeping changes threatening us all. I outline some steps we might take to adapt to this new landscape and the opportunities just waiting for us to grasp.
Users will always choose the easiest option, so if we want a competitive advantage we must focus on simplicity.
There are differences between working as an in-house or agency PM, but we have one thing in common — relationships.
In-house digital teams face a host of challenges. But creating a digital playbook is a great start to addressing many of them.
If your organisation does not value digital and its digital team as it should, 2016 offers you an opportunity to change that.
If those who control the purse strings of digital continue to think of it as a capital cost they will kill it’s effectiveness.
Many executive teams are throwing around phrases like ‘digital first’ or ‘digital by default’. But you need to be the one who turns those phrases into reality.
When it comes to content management organisations have the wrong priorities. They spend millions on a content management system when they should be focusing their investment on the content itself. Open source helps do that.
To succeed in digital you need to journey from ad-hoc management to ubiquitous use. But the path is not cut and dry. Different approaches suit different organisations.
Proposing a new digital strategy involves change. People dislike change and so you will meet resistance. Handling that resistance can be painful if you are not prepared.
With most web teams under-resourced and at the whims of management, it is time to introduce a triage system.
Many organisations fail to succeed in digital. They fail not because of underinvestment, vision or any one of the normal culprits. Rather, it is the fear factor that causes them to fail.
Having a digital strategy is important. But a strategy lacks a lot of tactical detail. Details that are essential to success. Details that you need to communicate to colleagues. That is where a service manual can help.
When seeking to improve the experience of users it is easy to stop at the superficial. But that will not lead to long term success.
Digital Transformation has become a buzzword among many executive teams. But when you strip away all the hype, most of what you have left is user experience.
In a recent interview for PM Matters I referred to project managers as the last best hope for many organisations digital strategy. Find out why.
We may call ourselves user experience designers, but we are web designers at heart. We may rename ourselves a digital team, but we are just the web team in new clothes. It is time to take off our website blinkers.
Technology evolves faster than we can learn it. Fortunately our skills are not defined by the technologies we know. So why worry?
When we are planning new features for our website we need to consider our users hierarchy of needs.