If this is your first time on my site, I recommend you begin with the posts below for an introduction to my thoughts on Working in Digital
Growing a successful web design business is not as easy as producing outstanding work. In this post, I share ten lessons I have learned from 13 years of running an agency, three years of going solo, and mentoring dozens of other business owners.
Do you run your own business? Do you struggle marketing and promoting your services? Do you find it difficult workingk with clients? These are all areas I offer training in.
I have run a digital agency for over 13 years and spent another three as an independent consultant. Over that time I have learned many valuable lessons that could aid your business.
Digital Team Coaching
Do you run a digital team? Increasingly this is an isolating and pressurised position. Don't struggle alone, get an outside perspective and advice on how to make digital a success.
We all need to win over clients and stakeholders to do our job. Without them, we cannot get approval to do the things we need to do. But, most of us are surprisingly bad at doing so. The question is, how are we messing up and what can we do about it?
When you run your own business it can be tough to take a break. Especially hard if you work alone. In this post, I share some techniques and tips that help me get quality downtime.
There is a worrying trend among agencies, freelancers and even internal digital teams towards minimising the involvement of clients and stakeholders.
As part of my first impressions series for Balsamiq I review the Fresh Tech Tips Blog.
As part of my first impressions series for Balsamiq I review the British Geological Survey website.
Many of us have to fulfil the role of a digital project manager. However, we don’t enjoy it or see it as anything other than a necessary evil. That saddens me as I believe we should embrace it with enthusiasm.
Have you ever considered taking your business international? It can seem like such a daunting task, but it’s not as difficult as you might think. Thanks to technological advances over the last couple of decades, it’s never been more practical to take your business overseas.
Co-Design involves the user and other stakeholders in the design process. But how does that work in practice, and why is that even a good idea?
Before you redesign an existing website, let me take a moment to explain an alternative approach that will ensure success.
Large organisations are increasingly turning to the likes of Accenture, PricewaterhouseCoopers, or Deloitte for help implementing digital transformation. However, this is a severe mistake.
We cannot change how other people perceive us, but we can change how we behave, and that is the secret to gaining the respect of our colleagues.
Website design is the exciting bit of the project. But, contrary to how most agencies work though, Wordpress Help & Support can be the more lucrative part.
How we articulate our features and benefits through our websites throws up an interesting discussion about how we approach online copy.
One of the big problems facing agency owners and digital project managers is clients who micromanage. But, if you understand why this micromanaging happens, it is straightforward to prevent.
As digital professionals, we often know what needs to be done, but convincing others can be hard. In this post, I share some of the techniques that I have found make all the difference.
If you are a freelancer or agency owner, the ability to sell your services is essential to your survival. Unfortunately, few invest the time and money into doing it well.
Too many of our decisions are driven by short-term fixes and firefighting, rather than a clear vision of where we ultimately want to be. To see success, that needs to change.
The number one complaint I hear from User Experience Professionals is that their colleagues, clients or managers are a barrier to making improvements. But why is that and what can we do about it?
In this post, Suman Das advocates for the importance of personal brand and guides us through the actions we can take to boost our own.
Whether you founded an agency, launched a digital app or are a freelancer, there is one piece of advice I would share with you all.
When projects don’t go to plan, they can end up failing. The project starts running behind and over budget. This post assesses the ways that this might happen and guides you through solutions.