If this is your first time on my site, I recommend you begin with the posts below for an introduction to my thoughts on Working in Digital
Growing a successful web design business is not as easy as producing outstanding work. In this post, I share ten lessons I have learned from 13 years of running an agency, three years of going solo, and mentoring dozens of other business owners.
Do you run your own business? Do you struggle marketing and promoting your services? Do you find it difficult workingk with clients? These are all areas I offer training in.
I have run a digital agency for over 13 years and spent another three as an independent consultant. Over that time I have learned many valuable lessons that could aid your business.
Digital Team Coaching
Do you run a digital team? Increasingly this is an isolating and pressurised position. Don't struggle alone, get an outside perspective and advice on how to make digital a success.
We all need to win over clients and stakeholders to do our job. Without them, we cannot get approval to do the things we need to do. But, most of us are surprisingly bad at doing so. The question is, how are we messing up and what can we do about it?
When you run your own business it can be tough to take a break. Especially hard if you work alone. In this post, I share some techniques and tips that help me get quality downtime.
When thinking about a career in UX, focusing on qualifications is not the answer. But a solid grasp of techniques and principles is essential.
Too many people launch into building software as a service platforms without first testing whether people are willing to pay for it. Fortunately, there is a way to test that presumption first.
Many of us rely on clients to deliver content for the websites we build. However, we provide them with little advice on how to create quality copy for their sites.
As designers, we need to get better at demonstrating the value of our work, even if that means making some assumptions.
In this video, I share my belief that we don’t need to change the world and suggest a way we could together change one small corner of it instead.
We all want to know how to get more clients. We also need better clients too. Unfortunately, there is a lot of misinformation about the best way of achieving this.
There is a worrying trend among agencies, freelancers and even internal digital teams towards minimising the involvement of clients and stakeholders.
As part of my first impressions series for Balsamiq I review the Fresh Tech Tips Blog.
As part of my first impressions series for Balsamiq I review the British Geological Survey website.
Many of us have to fulfil the role of a digital project manager. However, we don’t enjoy it or see it as anything other than a necessary evil. That saddens me as I believe we should embrace it with enthusiasm.
Have you ever considered taking your business international? It can seem like such a daunting task, but it’s not as difficult as you might think. Thanks to technological advances over the last couple of decades, it’s never been more practical to take your business overseas.
Co-Design involves the user and other stakeholders in the design process. But how does that work in practice, and why is that even a good idea?
There is no excuse not to test your designs with so many excellent apps available and more being added daily. Here are the best UX design tools I have found to date.
Before you redesign an existing website, let me take a moment to explain an alternative approach that will ensure success.
Large organisations are increasingly turning to the likes of Accenture, PricewaterhouseCoopers, or Deloitte for help implementing digital transformation. However, this is a severe mistake.
We cannot change how other people perceive us, but we can change how we behave, and that is the secret to gaining the respect of our colleagues.
Website design is the exciting bit of the project. But, contrary to how most agencies work though, Wordpress Help & Support can be the more lucrative part.
How we articulate our features and benefits through our websites throws up an interesting discussion about how we approach online copy.
One of the big problems facing agency owners and digital project managers is clients who micromanage. But, if you understand why this micromanaging happens, it is straightforward to prevent.
As digital professionals, we often know what needs to be done, but convincing others can be hard. In this post, I share some of the techniques that I have found make all the difference.
If you are a freelancer or agency owner, the ability to sell your services is essential to your survival. Unfortunately, few invest the time and money into doing it well.