Writing proposals are a necessary evil of selling digital services. But even when we win projects, our proposals often fail us. Fortunately there is a better way.
We all complain that we don’t have time. But is that true and if it is can we prove it to management?
Clients and colleagues can misunderstand the nature of a prototype. It falls to us to explain its role.
Let’s be honest, we often know the objections we will hear from stakeholders before they say them. Yet instead of getting ahead of the issues we hope they don’t raise them. That is a recipe for disaster.
Many of the changes you need to make as a digital team are outside of your control. But there is one thing you can do; sort your working environment.
There are differences between working as an in-house or agency PM, but we have one thing in common — relationships.
Creative Bloq have publish a chapter I have written for the upcoming freelance finances book by FreeAgent. In the chapter I explain five key measurements of freelance success and what they mean.
2016 is almost upon you. It is time to take control of your business. Time to decide exactly what it is you want and how to get it.
We cannot do away with meetings. I know that. But I am done with attending badly run meetings and if you have any sense so should you be.
Many executive teams are throwing around phrases like ‘digital first’ or ‘digital by default’. But you need to be the one who turns those phrases into reality.
Proposing a new digital strategy involves change. People dislike change and so you will meet resistance. Handling that resistance can be painful if you are not prepared.
With most web teams under-resourced and at the whims of management, it is time to introduce a triage system.
Prototyping website redesigns is a smart move on many levels. But I am not convinced traditional agile is always up to the task.
There is a battle going on to capture smaller website business. The winner may define the role of web design in the future.
Running workshops is a key part of engaging stakeholders with user experience. But doing it right is critical if you want to avoid design by committee.
I love working in the education sector. Education can change lives. But not everybody has access to the education they so desperately need. As a UX designer I am not satisfied with solving the user experience problems of students in the west. I want to help with #deeperproblems too.
The web industry is changing. We need to specialise to survive. And as I explain in a post on Shopify, one of your options is ecommerce.
As business owners we often fixate on what we do and for whom. Rarely do we step back and ask why we do what we do.
I was asked by Adobe to speak at the launch of their latest version of their Creative Suite. It was a great evening in which I encouraged web designers to expand their role and skills. We often limit ourselves to design and coding. But there is so much more to our job.
Good design isn’t created in a vacuum. It happens based on information about brand, user needs and business requirements. But extracting this kind of information from the client can be challenging. That is where workshops can help.