Paul Boag

Podcast 60: Return on investment

Published:
04 December 2006
Categories:
Classic shows
Reading time:
1 minutes

This week on the boagworld podcast we look at why return on investment should be at the heart of our approach to website development.

Warning! The post you are viewing is out of date and almost certainly no longer accurate. For more topical posts, check out the “related reading” at the bottom of this page or drop me an email with any questions.

I know what you’re thinking; “not the most riveting subject”. However, don’t let that put you off. Although return on investment might not float your boat, it is still extremely important and you should take the time to listen to this show.

Download this show.

To subscribe directly within itunes click here

This week’s show is largely based around elements of my keynote at this year’s Refresh conference. We discuss how the web design community fails to engage with its clients on a business level spending too much time talking about code and design. I challenge us as a community to start talking the language of business and focus our intention on return on investment.

In particular we cover:

  • What is return on investment?
  • Defining how ROI will be measured.
  • The short term and long term aspects of ROI.
  • How to maximise your returns.
  • The need to look for the simplest solution with the highest return.

In the news…

We have loads of news in this week’s show including:

Also in the show…

Marcus gets out the guitar (if only briefly), and we talk about how you can contribute to next week’s Christmas special. We look at what unobtrusive Javascript is and give some practical examples. Finally we investigate some of the latest postings on the forum including a debate about presenting designs to clients and a discussion about how developers try and blind clients with technobabble.

  • Free access to 3 books including Click! that teaches you how to encourage clicks without shady tricks.
  • Choose between multiple email courses.
  • Choose between in-house or freelancers and agencies content.
  • Learn from an expert with over 30 years experience.

About me

I’m a UX consultant and conversion optimization specialist with 32 years in digital. I help teams create user experiences that work; winning support, improving results, and making change stick.

Contact me

Email: paul@boagworld.com
UK Based – Clients in North America, Europe, Asia, Australia.

how I help

  • UX Strategy – Spot what’s blocking a great experience and get a clear plan to fix it.
  • Improving Conversion – Simple, evidence-based changes that make every click count.
  • Coaching & Leadership – A sounding board to help you lead with clarity and confidence.
  • Training & Workshops – Hands-on sessions, playbooks, and self-learning so your team keeps improving.