We shouldn’t be just creating a great user experience for our customers. We also need to provide it to our staff too. The digital workplace is a huge area ripe for a more user-centric approach as I discuss on the Digital Workplace Podcast.
Kyle Racki recently interviewed me for the Proposify Biz podcast. You can listen to the show on their website, or Kyle has produced a great post summarising the key points we covered.
Great work is only possible in the right environment. But many of us don’t work in a place like that. How can we change our workplace? That is the question I answer in this talk at Awwwards London.
The future of user experience lies in our hands. It depends on our willingness to step out of our comfort zones. To look beyond screen design. To embrace the messier world in which the real experience of users takes place.
I was asked by Adobe to speak at the launch of their latest version of their Creative Suite. It was a great evening in which I encouraged web designers to expand their role and skills. We often limit ourselves to design and coding. But there is so much more to our job.
I recently gave a presentation at The University of St Andrews about digital change. If you work in Higher Education this is a must watch.
One of the biggest challenges faced by digital professionals is their management. In this online discussion I discuss these challenges with Gerry McGovern.
One of the hardest jobs in the web industry is working as part of an in-house team. Yet they get little support.
Working with clients can be a frustrating experience. Especially when trying to get design approval. Fortunately, help is at hand!
Website management is not as simple as using traditional management techniques. The web is a unique medium and our processes need to adapt.
What were the early days of web design like? What about the future? How do you start out and stay up-to-date in such a rapidly evolving industry? These and other questions I explore in an interview with smashing Magazine.
In this video presentation I show you how we increase online sales for one ecommerce website by over 10,000% in only 5 years.
Whether we like it or not we are all marketeers. However, that doesn’t mean we have to be a douchbag about it.
Running a web design business can be an isolating and challenging role. I therefore run a workshop to give a chance for business owners to come together and discuss these challenges.
Integrating social media with our website should be more than just slapping some social media icons on the homepage.
What is your mobile strategy? Do you really need a native mobile app? In this presentation I talk you through your options.
Being your own boss does not always live up to our expectations. Often it feels like your company runs you rather than the other way round. Fortunately there are things you can do to make life better.
A number of people have complained they cannot make my upcoming seminar so I have a recorded a video you can watch instead.
We all suffer from problem clients. However, sometimes the problem is not with the client but our ability to work with them.
Do you work as part of an in-house web team? Are there days when even superman would fail to overcome the politics and bureaucracy? Watch my ‘fighting the system’ presentation and learn the super powers required to push your web projects through.