Battling Bureaucracy

I was fortunate enough to be asked to run a workshop at this years Institutional Web Management Workshop (IWMW) in Aberdeen. The topic was Battling Bureaucracy.

A large proportion of the work we do at Headscape is with the Higher Education sector and so I always try to attend IWMW. Last year I had the privilege to give a keynote talk on Social Participation in Student Recruitment. This year I wanted to do something different and so chose to do a workshop on a subject close to the hearts of most Institutional web teams, bureaucracy. The abstract for my workshop read as follows…

Why is it that so many web projects within public institutions are delivered late and fail to stay within budget? In this session we discuss the challenges faced by institutional Web site managers and look at specific techniques to address issues such as design by committee, scope creep and internal politics.

You can find the slides below, thanks to the nice people at slideshare. You can also download it as a 3.5mb PDF.

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