Paul Boag

Jakob Nielsen says AJAX sucks?

Published:
14 December 2005
Categories:
User Experience
Reading time:
1 minutes

I know I was supposed to stop posting until after Christmas but I couldn’t resist telling you about this brilliant analysis of AJAX by Jakob Nielsen.

Warning! The post you are viewing is out of date and almost certainly no longer accurate. For more topical posts, check out the “related reading” at the bottom of this page or drop me an email with any questions.

You can view the original article about frames here

Although obviously a bit of fun, Chris has made a very valid point. AJAX can potentially suffer from many of the same problems as frames, including:

  • Undermining the concept of the page which has become so familiar to users
  • Breaking the back button
  • Preventing bookmarking

As website owners, we need to think long and hard before jumping on the AJAX bandwagon. Sure, AJAX does give us with some great new features but we need to weigh that against the potential usability costs that come from breaking some of the fundamental browser behaviours. In principle AJAX doesn’t need to create these problems but too often web site owners rush to add new features without considering the ramifications.

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I’m a UX consultant and conversion optimization specialist with 32 years in digital. I help teams create user experiences that work; winning support, improving results, and making change stick.

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