The New UX Skill

With “Client Centric Web Design” soon to be released the subject matter is at the fore of my mind. As a result I am seeing the themes covered in the book popping up everywhere.

The latest example of this is a .net opinion piece I have just read on the new UX skills. In it the author Lee Allen writes:

The role of the user experience designer is changing. It’s becoming less about ‘owning’ experience and actual design and more about facilitation and collaboration.

The main theme of Client Centric Web Design is collaboration. However where Lee focuses on collaboration between specialists, I look at collaborating with clients. Nevertheless the message is the same, as Lee perfectly sums up:

So what is the role of the UX designer going forward? I believe it will be one of a communicator, an educator and, above all, a facilitator. It will be about possessing the right skills and the passion required to collaborate and solve design problems effectively. Together.

Related Post

Getting Managerial Support Getting management support to improve the user experience can be hard. That is why I dedicate an entire chapter of my upcoming book to the subject. Here is a small extract.
How to get users involved in creating better content We create most of the content on our websites with only a passing thought to the user. But what if we could involve the user in the production of our content? Just think how much more effective it could be.
Do you value your role in the user experience revolution? Many of us know that the organisations we work for provide a terrible user experience. But we believe we are powerless to bring about change. Nothing could be further from the truth.

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